In frustration today, I attempted to print a PDF file from Acrobat X that kept causing the Epson WF-3640 printer to throw the 0xDE error message.
The message on the panel mentioned turning off the printer. Upon restarting, it said to run a nozzle check, which I did, and it printed perfectly. I even cleaned the print heads afterward, and yet I still kept getting the same error. Help was nonexistent online, other than the most generic nonsense you find when trying to troubleshoot anything, including the non-answers many tech support “professionals” tend to give out.
I then printed the same PDF file from my Nexus 7. No problem–it printed straight away. Interesting.
Back on the computer, I tried opening up the PDF with the Windows 8 “Reader” application, and it mentioned that the file might be corrupt. Aha! I then generated another PDF file, and printed it with no issues. Perfect!
Lesson: if you have a printer error that seems illogical, try a few standard error checking practices, then attempt printing perhaps a very generic document from Word, or even from a text editor, on the slim chance that you might have a corrupted document.
And please, do not let technical support at the printer company run you through the typical “reboot your computer, reinstall your drivers, run the printer self-test” merry-go-round. You can easily troubleshoot on your own. In the future, I am considering posting some simple and logical troubleshooting guides to save end users a lot of grief.